- RETURN POLICY
V-II, the best female life good helper!
Women of new era generation, they have to face of socioeconomic problem and family pressures, the most sad problem is physiological problem. From the stage of teenage period, adulthood, middle age to old age, women must face all sorts of different physiological changes according to hormone imbalance greatly which affect menstrual problems, such as fertility, dry skin, face bleak, frigidity, breast sagging, premature aging and so on.
PRODUCT FEATURES 产品特点：
V-II - The latest women’s tonic
V-II - Solve the problem of women’s physiology：
Girl 12-20 years old:
- Menstrual pain
- Unstable menstrual period
- Too much or too little blood
- Look Dull and Pale
Adulthood 21-35 years old:
- Vaginal irritation
- Endocrine disorders
- Loss of pregnancy
- Dizziness, headache
- Less of Blood
- Anxiety, worry
Middle age 36-50 years old:
- Uterine cancer, breast cancer
- Pigmentation, dark complexion
- Vaginal dryness
- Sagging breasts
- Wrinkles, dry skin
- Various women’s diseases
- Vaginal relaxation
50 years old & above:
- Menopause symptoms syndrome group
- Aging fatigue
- Heart disease
V-II - 新女性的补品
V-II - 有效地帮助解决女性的生理问题 ：
- 衰老 疲劳
- Enough blood for menstrual regulation, female beauty stay tune
- Menstrual pain lesser, lesser vaginal discharge, not easy to feel cold
- Improve frigidity
- Eliminate odours uterus
- Cervical Cancer Prevention
- Bust firming
- Improve sleep, pigmentation
- Delay menopause
- Endocrine conditioning
- Conditioning postpartum uterine prolapse
- 坚定阴道壁 、促进阴道紧实
- 益母草（Leonuri）/ motherwort
- 卡琪花蒂玛（Kacip Fatimah）
- 野葛根（Lobata Mirifica）
- 红提葡萄（Red Grape）
SUITABLE FOR 适用人群：
- For female only
- Suitable for female within 12- 80 years old
- Take 1-2 sachet before breakfast per day
Direction 1 : Pour 1 sachet into the mouth directly and drink a glass of water/ fruit juice
Direction 2 : Pour 1-2 into a glass of water and drink
- 每日早餐前服用 1-2包
吃法1： 把1包RII 直接倒入口里配用一杯请水/果汁
吃法2： 把1-2包RII 倒入清水中饮用
REPORT / CETIFICATE 产品检验报告/证书：
Product Return Policy
In what condition do we accept product exchange and/or refund?
Kumoten dropshippers are allowed to return products within 14 calendar days from shipment date under the following circumstances:
a.) Manufacturing defects.
b.) Kumoten delivered the wrong item.
Product return policy and procedures
(a) Stay Calm and Contact Us. In the event of customer complaint and request for return or refund, please stay calm and contact our Whatsapp Customer Service team at 019-3310990 or firstname.lastname@example.org. Our support team available Mondays - Fridays, 9am - 6pm .
(b) What do we need to verify that the item is allowed for exchange or return? In most cases, we will need your help to get a few photo or video (handphone standard is sufficient, no need studio photography. ) of the item, show us where is the problem and we will get it processed. Off course, we will need to know the order ID too.
(b) (i) How to send the item back to us. Once our support team confirms the return, we shall send you a digital consignment note (Pos Laju). Retailers shall be required to inform the buyer to print the digital consignment note and paste it on the return parcel. We will arrange PosLaju to pick up the item from your buyer’s address. If your buyer prefer us to pick up the return item from another address like their work place, please let us know too.
(ii) How to pack the return parcel. Please remind your buyer to ensure that the parcel has all the items including the packaging in it. Make sure the parcel is not see-through and well sealed. Paste the consignment note on the parcel.
(c) Exchange or Refund? We suggest you try to ask whether buyer accepts product exchange as first option. In any case, you and your buyer shall have the option to either get refund for the item's amount paid as stated in the sales order, or product replacement (same SKU). However, in the event where the particular item is out of stock, Kumoten shall refund the amount to you (dropshipper) and you liaise with the buyer.
(d) How long does it take? The product return or refund normally takes about 7-14 working days to complete. But it take two to tango, we need to work as a team to resolve the issue. Help us get the necessary information and Kumoten will try our very best to shorten the process.
(e) Communication with buyer. Kumoten does not liaise with end users. We need your help to liaise directly with your buyers because they know you.
(f) Delivery cost. Delivery cost for returning item shall be borne by Kumoten if you follow the procedure of using our digital consignment note. Kumoten shall also bear the cost of sending the item back to the buyer.
(g) Buyer from countries other than Malaysia. The verification process is similar to Malaysia-to-Malaysia returns. Kumoten will still bear the return cost if it meets the Product Return Policy requirements. The only difference is we will use other courier service company and the process will take up to 30 days depending on buyer location and stock availability (worst case scenario). In the case of refund, we shall refund in the same currency in which you paid Kumoten.
Refund or replacement will not be applicable for the following situations:
a) Original packaging missing
b) Any item that has been worn, or altered.
c) Used items (for cosmetic and other personal items such as under garments, adult toys)