- RETURN POLICY
TENGA AIR-TECH STRONG (REUSABLE MASTURBATOR VACUUM CUP)
*100% Original * 2014 December Product
With an advanced airflow structure, the suction intensity of the TENGA Air Tech Cups is now even stronger than the original TENGA CUPS.
The Strong Cup from the Air Tech series offers super-tight, thrilling ride to an almighty climax.
Based on the original vacuum cup masturbator, the Air-Tech series are free from an internal sponge, making them hygienic, washable and suitable for multiple play sessions. Internal air chambers dynamically increase the strength of the vacuum suction that is a popular design feature of the Original Vacuum.
The Tenga Air Tech Strong Vacuum Cup Supertight features thick raised ribs, chambers and a super-tight grip for intense, more-than-satisfying play sessions.
Discover the sensation of aerostimulation. Breathtaking sensations, time and time again.
The New Tenga Air-Tech is a hygienic, reusable, CUP style masturbator!
Crafted from TENGA's unique air-cushion technology, this product uses no internal foam making it hygienic for reuse!
Not only this, but the brand new airflow structure allows an intense suction sensation even stronger than the original CUP Series boosted by the new Air Tech structure!
TENGA's most innovative suction cup design with advanced Air Tech suction technology
Internal air chambers increase suction strength dramatically
Free from an internal sponge for hygienic, multiple use
Flexible, stretchy sleeve is lined with ribbing and raised textures with standard tightness
Suction hole in the end for customised suction strength
Includes sachet of lubricant for play as soon as it arrives
Easy to clean and reuse time and time again
Made from skin safe Thermoplastic Elastomer (TPE)
*Please beware of many imitation product in the market (eg. Tenca)*
Tenga Air-Tech Reusable Vacuum Cup Strong (Black)
Soft Material with Smooth Sensations
Featuring spiraling lines to tease and titillate
Insertable up to 5.5 inches
Stretch to accomodate penis size of up to 1.75 inches
Hard Cased with removable sleeve for easy cleaning and storage
Air-Tech's airflow structure allows air to flow freely through the item for maximum vacuum suction!
By Tenga Japan
Product Return Policy
In what condition do we accept product exchange and/or refund?
Kumoten dropshippers are allowed to return products within 14 calendar days from shipment date under the following circumstances:
a.) Manufacturing defects.
b.) Kumoten delivered the wrong item.
Product return policy and procedures
(a) Stay Calm and Contact Us. In the event of customer complaint and request for return or refund, please stay calm and contact our Whatsapp Customer Service team at 019-3310990 or email@example.com. Our support team available Mondays - Fridays, 9am - 6pm .
(b) What do we need to verify that the item is allowed for exchange or return? In most cases, we will need your help to get a few photo or video (handphone standard is sufficient, no need studio photography. ) of the item, show us where is the problem and we will get it processed. Off course, we will need to know the order ID too.
(b) (i) How to send the item back to us. Once our support team confirms the return, we shall send you a digital consignment note (Pos Laju). Retailers shall be required to inform the buyer to print the digital consignment note and paste it on the return parcel. We will arrange PosLaju to pick up the item from your buyer’s address. If your buyer prefer us to pick up the return item from another address like their work place, please let us know too.
(ii) How to pack the return parcel. Please remind your buyer to ensure that the parcel has all the items including the packaging in it. Make sure the parcel is not see-through and well sealed. Paste the consignment note on the parcel.
(c) Exchange or Refund? We suggest you try to ask whether buyer accepts product exchange as first option. In any case, you and your buyer shall have the option to either get refund for the item's amount paid as stated in the sales order, or product replacement (same SKU). However, in the event where the particular item is out of stock, Kumoten shall refund the amount to you (dropshipper) and you liaise with the buyer.
(d) How long does it take? The product return or refund normally takes about 7-14 working days to complete. But it take two to tango, we need to work as a team to resolve the issue. Help us get the necessary information and Kumoten will try our very best to shorten the process.
(e) Communication with buyer. Kumoten does not liaise with end users. We need your help to liaise directly with your buyers because they know you.
(f) Delivery cost. Delivery cost for returning item shall be borne by Kumoten if you follow the procedure of using our digital consignment note. Kumoten shall also bear the cost of sending the item back to the buyer.
(g) Buyer from countries other than Malaysia. The verification process is similar to Malaysia-to-Malaysia returns. Kumoten will still bear the return cost if it meets the Product Return Policy requirements. The only difference is we will use other courier service company and the process will take up to 30 days depending on buyer location and stock availability (worst case scenario). In the case of refund, we shall refund in the same currency in which you paid Kumoten.
Refund or replacement will not be applicable for the following situations:
a) Original packaging missing
b) Any item that has been worn, or altered.
c) Used items (for cosmetic and other personal items such as under garments, adult toys)