- RETURN POLICY
Buy Aggressive HF Inline Skates With Confidence!
Skate Size: M Size 34-37 (Age from 5 to 9 years old)
This HF Inline Skates are adjustable through 4 sizes (eg. 34, 35, 36 and 37) which allows your kids to grow into the skate! PVC wheel will produce colored light while playing. By having this Aggressive Inline Skate, parents will not require to buy new pair of Inline Skates every year. Playing with this Inline Skate Roller is a fun and easy way for kids to stay active.
- Design: Sporty "coloured light" Inline Skate Roller
- Color: Blue (Size, 34-37),
- Materials: PVC, Thick liner
Designed with thicker comfortable inner cushion, and breathable mesh materials allows sweat to flow out easily for provided maximum comfort for your kids while playing. A removable “quick stop” single heel breaks will allows for safe stop. This Inline Skate Roller work best on flat and smooth surface. Let your kids enjoy get rolling with this awesome Rollerblade Inline Skates from HF Brand.
Saiz kasut: M saiz
Biarkan anak–anak anda berseronok dengan HF Inline Skates ini. HF Inline Skates ialah kasut roda murah dapat memberikan keseronokan dan mudah untuk kanak-kanak bermain dan juga beraktif. Kasut roda ini boleh dilaras kepada 4 saiz yang membolehkan kanak-kanak yang cepat membesar untuk menggunakannya. Dengan adanya harga kasut roda yang berpatutan ini, ibu bapa tidak perlu lagi untuk membeli kasut roda baru bagi setiap tahun.
Merujuk pada gambar kasut roda, ia direka dengan kusyen yang tebal, dan mempunyai ruang untuk kaki bernafas bagi menyediakan keselesaan maksimum untuk anak-anak anda semasa bermain. Mempunyai ciri "berhenti cepat" pada tumit yang boleh ditanggalkan dan dipasang semula membolehkan berhenti dengan selamat. Inline Skate Roller in boleh berfungsi dengan baik pada permukaan rata. Boleh dibeli di kedai kasut roda Kenjuntoys atau kedai online disini.
Product Return Policy
In what condition do we accept product exchange and/or refund?
Kumoten dropshippers are allowed to return products within 14 calendar days from shipment date under the following circumstances:
a.) Manufacturing defects.
b.) Kumoten delivered the wrong item.
Product return policy and procedures
(a) Stay Calm and Contact Us. In the event of customer complaint and request for return or refund, please stay calm and contact our Whatsapp Customer Service team at 019-3310990 or email@example.com. Our support team available Mondays - Fridays, 9am - 6pm .
(b) What do we need to verify that the item is allowed for exchange or return? In most cases, we will need your help to get a few photo or video (handphone standard is sufficient, no need studio photography. ) of the item, show us where is the problem and we will get it processed. Off course, we will need to know the order ID too.
(b) (i) How to send the item back to us. Once our support team confirms the return, we shall send you a digital consignment note (Pos Laju). Retailers shall be required to inform the buyer to print the digital consignment note and paste it on the return parcel. We will arrange PosLaju to pick up the item from your buyer’s address. If your buyer prefer us to pick up the return item from another address like their work place, please let us know too.
(ii) How to pack the return parcel. Please remind your buyer to ensure that the parcel has all the items including the packaging in it. Make sure the parcel is not see-through and well sealed. Paste the consignment note on the parcel.
(c) Exchange or Refund? We suggest you try to ask whether buyer accepts product exchange as first option. In any case, you and your buyer shall have the option to either get refund for the item's amount paid as stated in the sales order, or product replacement (same SKU). However, in the event where the particular item is out of stock, Kumoten shall refund the amount to you (dropshipper) and you liaise with the buyer.
(d) How long does it take? The product return or refund normally takes about 7-14 working days to complete. But it take two to tango, we need to work as a team to resolve the issue. Help us get the necessary information and Kumoten will try our very best to shorten the process.
(e) Communication with buyer. Kumoten does not liaise with end users. We need your help to liaise directly with your buyers because they know you.
(f) Delivery cost. Delivery cost for returning item shall be borne by Kumoten if you follow the procedure of using our digital consignment note. Kumoten shall also bear the cost of sending the item back to the buyer.
(g) Buyer from countries other than Malaysia. The verification process is similar to Malaysia-to-Malaysia returns. Kumoten will still bear the return cost if it meets the Product Return Policy requirements. The only difference is we will use other courier service company and the process will take up to 30 days depending on buyer location and stock availability (worst case scenario). In the case of refund, we shall refund in the same currency in which you paid Kumoten.
Refund or replacement will not be applicable for the following situations:
a) Original packaging missing
b) Any item that has been worn, or altered.
c) Used items (for cosmetic and other personal items such as under garments, adult toys)