- RETURN POLICY
Indulekha bringha oil, the complete ayurvedic solution to all modern day hair care problems. Indulekha bringha oil is composed of 100 percent natural herbs that are prepared in a base of pure virgin coconut oil, thus not only providing hair treatment but also nutritionally enriching your hair. Trusted by lakhs of people in India and across the world, Bringha oil is a phenomenon by itself. Now it comes in an intelligently designed "Selfie bottle". Oiling is made super easy by the innovative Indulekha selfie bottle. The unique feature of the bottle is the special attachment on its top. It's 6cm wide and has got ten needles of 2cm length, with holes at the edges. This works as a perfect attachment to apply Indulekha bringha oil directly onto your scalp as it ensures that the oil is distributed evenly throughout your scalp. This will provide maximum effect without even losing a single drop of oil.
- This oil applicator comb attachment allows 100 percent medicament on to your scalp and distribute all over the head
- Oiling is made super easy by the innovative Indulekha selfie bottle
- A gentle squeezeand combing is enough to spread the Indulekha bringha oil on to all over the scalp
- Lets bringha oil flow through hollow needles directly onto the scalp without losing oil on your hands and hair
- It is easy and user friendly just like combing your hair
Apakah itu Induelkha Bringha Oil?
Indulekha Bringha oil atau Bringha Oil adalah minyak rambut yang menyelesaikan semua masalah rambut moden. Dalam penjagaan rambut, terdapat dua peringkat: Kesapadasamanam (mengurangkan keguguran rambut) dan Kesavardhanam (merangsang pertumbuhan rambut baru). Ia menggunakan herba tertentu dan unsur-unsur semula jadi di dalam ramuan ini untuk mencegah keguguran rambut dan menggalakkan pertumbuhan rambut baru. Induelkha Bringha Oil menggunakan ramuan herba semula jadi, sekali gus menjadikannya sebagai satu penyelesaian tepat untuk menjagaan rambut yang sempurna. Ia terdiri daripada 100% herba semula jadi berasaskan minyak kelapa dara tulen, dengan itu bukan sahaja menyediakan rawatan rambut tetapi juga kaya dengan khasiat untuk rambut anda. Oleh kerana ia benar-benar berasaskan herba semulajadi dan ekstrak, minyak Indulekha Bringha tidak mempunyai kesan sampingan dan sesuai untuk semua orang.
Product Return Policy
In what condition do we accept product exchange and/or refund?
Kumoten dropshippers are allowed to return products within 14 calendar days from shipment date under the following circumstances:
a.) Manufacturing defects.
b.) Kumoten delivered the wrong item.
Product return policy and procedures
(a) Stay Calm and Contact Us. In the event of customer complaint and request for return or refund, please stay calm and contact our Whatsapp Customer Service team at 019-3310990 or firstname.lastname@example.org. Our support team available Mondays - Fridays, 9am - 6pm .
(b) What do we need to verify that the item is allowed for exchange or return? In most cases, we will need your help to get a few photo or video (handphone standard is sufficient, no need studio photography. ) of the item, show us where is the problem and we will get it processed. Off course, we will need to know the order ID too.
(b) (i) How to send the item back to us. Once our support team confirms the return, we shall send you a digital consignment note (Pos Laju). Retailers shall be required to inform the buyer to print the digital consignment note and paste it on the return parcel. We will arrange PosLaju to pick up the item from your buyer’s address. If your buyer prefer us to pick up the return item from another address like their work place, please let us know too.
(ii) How to pack the return parcel. Please remind your buyer to ensure that the parcel has all the items including the packaging in it. Make sure the parcel is not see-through and well sealed. Paste the consignment note on the parcel.
(c) Exchange or Refund? We suggest you try to ask whether buyer accepts product exchange as first option. In any case, you and your buyer shall have the option to either get refund for the item's amount paid as stated in the sales order, or product replacement (same SKU). However, in the event where the particular item is out of stock, Kumoten shall refund the amount to you (dropshipper) and you liaise with the buyer.
(d) How long does it take? The product return or refund normally takes about 7-14 working days to complete. But it take two to tango, we need to work as a team to resolve the issue. Help us get the necessary information and Kumoten will try our very best to shorten the process.
(e) Communication with buyer. Kumoten does not liaise with end users. We need your help to liaise directly with your buyers because they know you.
(f) Delivery cost. Delivery cost for returning item shall be borne by Kumoten if you follow the procedure of using our digital consignment note. Kumoten shall also bear the cost of sending the item back to the buyer.
(g) Buyer from countries other than Malaysia. The verification process is similar to Malaysia-to-Malaysia returns. Kumoten will still bear the return cost if it meets the Product Return Policy requirements. The only difference is we will use other courier service company and the process will take up to 30 days depending on buyer location and stock availability (worst case scenario). In the case of refund, we shall refund in the same currency in which you paid Kumoten.
Refund or replacement will not be applicable for the following situations:
a) Original packaging missing
b) Any item that has been worn, or altered.
c) Used items (for cosmetic and other personal items such as under garments, adult toys)